📦 DUNIABAZAR – RETURN & REFUND POLICYEffective Date: 01 January 2025Last Updated: 23 November 2025At DuniaBazar, we aim to provide a smooth and worry-free shopping experience. If you are not satisfied with your order, you may request a return under the conditions mentioned below.🕒 1. Return Eligibility – 7 Days Return WindowOnce the order is delivered, you can request a return within 7 days from the date of delivery.You can return a product only if it meets one of the following valid reasons:✔ Valid Reasons for ReturnDefective product receivedIncorrect item deliveredDamaged productSize issueQuality issue / Product not as described🚚 2. Return ProcessSubmit a return request through the app/website.Our team will schedule a product pickup.Product must be returned in:Original packagingUndamaged and unused conditionAll accessories/tags includedIf the returned product fails quality check, the return request may be rejected. 💰 3. Refund PolicyOnce the return pickup is successfully completed, your refund will be processed.⏱ Refund TimelineRefund will be credited within 24–48 hours after product pickup.💳 Refund MethodRefund will be credited ONLY to your Duniabazar Wallet.No refund to bank account, UPI, or original payment method.❌ 4. Non-Refundable & Non-Returnable ItemsThe following items cannot be returned or refunded:🔒 Non-Returnable CategoriesItems marked as “Final Sale” or “Non-Returnable”Perishable goods: groceries, dairy, fruits, vegetables, fresh foodCustom-made or personalized itemsInnerwear, hygiene products, cosmetics, and beauty itemsDigital products: software, downloadable content, gift cardsItems damaged due to misuse, negligence, or unauthorized alterations⚠ Additional Non-Return ConditionsReturns will not be accepted if:Item has been used or shows signs of wearProduct is returned without original accessories/packagingProduct page clearly mentioned “No Return/No Refund”📝 5. Important NotesIf a customer refuses the pickup or returns an empty/different package, the refund will be cancelled.If the product fails quality inspection, the return will be rejected.📨 6. Contact SupportFor any questions about returns or refunds, contact our support team via📧 support@duniabazar.com📞 Customer Care: +91 XXXXX XXXXX
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